Fireplace 4K Support / FAQFireplace 4K is taking a while to open?
If you are using Automatic Location Detection it's waiting for iOS to update the Location from the location manager. Also if you are using the "Panel" widget load times can sometimes take longer since it has to load double the data as other widgets.Videos aren't downloading properly, or I'm having another issue.
Please try restarting your device, and also check to make sure a Location is entered in Preferences.
If you have any otherissues, please don't hesitate to contact us